Reviews
AmeriSafe Moving Services, operating under the legal name AmeriSafe Van Lines, Inc., is a Florida-based company that holds dual FMCSA designations: it is licensed as both an interstate motor carrier and a moving broker.
Founded in 2019, it offers a wide range of relocation services, including local, long-distance, residential, commercial, and specialty moves across all 50 states. With dedicated coordinators, flexible storage options, and a network of vetted carriers, AmeriSafe has built a reputation as a capable, full-service relocation partner.
Like any large-scale moving operation, the experience will vary depending on the specifics of your move, the distance involved, and the carrier assigned to your job. This review covers everything you need to know, from services, pricing, and customer service to the questions worth asking before you book so that you can move forward with confidence.
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AmeriSafe Van Lines, Inc. was incorporated in May 2019 and began operations in November of that year. The company has grown from a Florida-focused operation into a nationally marketed brand in the roughly six years since.
The dual carrier-and-broker designation is AmeriSafe's most defining structural characteristic. As a carrier, it directly handles certain moves, primarily local and regional jobs in Florida, using its own crews and equipment. As a licensed broker, it also coordinates long-distance and cross-country moves through its partner network, ensuring nationwide coverage without compromising on the oversight and standards it holds its carriers to. This model gives customers access to a broad range of capacity and regional expertise that a single-fleet carrier simply cannot match.
The company operates under its core brand, AmeriSafe Moving Services, as well as under AmeriSafe Van Lines, both of which reflect the same licensed entity and FMCSA credentials. AmeriSafe holds active state licenses from the Florida Department of Agriculture and Consumer Services (MB137, valid through 2027; IM4093, valid through 2027) in addition to its federal FMCSA registration.
Because AmeriSafe holds a dual designation, your move may be handled in one of two ways. For local and regional Florida relocations, AmeriSafe typically operates as the direct motor carrier using its own fleet. For long-distance or cross-country routes, they may act as a broker, coordinating your shipment through a vetted partner network to ensure nationwide coverage. This hybrid model offers greater route flexibility but may involve a third-party partner handling the physical transport of your goods.
AmeriSafe is one of a select group of movers licensed as both a carrier and a broker, giving you more flexibility on routes and pricing. See how it stacks up.
The following breakdown is based on FMCSA licensing records, BBB complaint history, ConsumerAffairs reviews, MoveBuddha analysis, and independent customer feedback across multiple platforms.
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AmeriSafe offers one of the most comprehensive service menus of any moving company operating in the United States today. Whether you are moving a one-bedroom apartment across town or a full household across the country, there is a service tier built for your situation.
Here is the complete breakdown.
Service |
Availability |
Notes |
|---|---|---|
Local Moving | Available | Hourly; direct carrier ops in core FL service areas |
Long-Distance Moving | Available | All 48 contiguous states; direct or brokered carrier |
Interstate Moving | Available | FMCSA-authorized; via direct ops or partner network |
Residential Moving | Available | Studio through 5+ bedrooms |
Commercial Moving | Available | Offices, retail, and business relocations |
Packing Services | Full and Partial | Specialty crating available; materials sold separately |
Storage | Short and Long-term | Climate-controlled options; vault-based pricing |
Senior Moving | Available | Dedicated senior relocation support program |
Military Moving | Available | Via specialty services network |
Moving Boxes and Supplies | Available | Sold directly through AmeriSafe |
Long-distance moves are AmeriSafe's most heavily promoted service. Coverage spans all 48 contiguous states. For some routes, the company acts as the direct carrier; for others, particularly moves outside its core Florida operating zone, it functions as a broker, subcontracting to a partner carrier. The carrier assignment process can vary: after you book your move, AmeriSafe will confirm whether your move will be handled by their own crews or by a partner company from their vetted network.
In most cases, you can request the name and details of your assigned carrier as soon as your move is scheduled. This allows you to look up your carrier's licensing and reputation through the FMCSA's mover database or to check for independent reviews online. If having advance information about your assigned moving company is important to you, be sure to ask your AmeriSafe coordinator to share the carrier details, including contact information and any relevant credentials, before your move date.
FMCSA rules allow delivery windows on long-distance moves to extend up to 21 business days from the First Available Delivery Date, and AmeriSafe's contracts use the full extent of that window.
Pro Tip: Moving quotes can change after pickup if your contract isn't binding. To protect yourself, always ask for a binding estimate. This locks in your price regardless of what the shipment weighs on move day. Before signing anything, also ask your coordinator directly: "Will there be any bulky item fees, long-carry fees, or shuttle charges if a semi can't reach my street?" Getting those answers in writing before you pay a deposit is the single best way to ensure the number you're quoted is the one you actually pay.
Local moves are where AmeriSafe performs most consistently. When acting as a direct carrier, the company deploys its own crews and trucks, which reduces the variability associated with third-party carriers. Local pricing is generally hourly with a minimum charge. Customer reviews for local Florida moves skew noticeably more positive than the long-distance picture. If you are moving locally within Florida, AmeriSafe is a more reasonable option than for cross-country moves.
Residential moves range from studio apartments to homes with five or more bedrooms. Commercial relocations are also handled, covering office buildouts, retail spaces, and business transitions. For commercial moves, request a dedicated coordinator and a fully itemized estimate, not a general cubic-footage quote. Sensitive equipment, IT infrastructure, and time-critical scheduling require greater specificity than a standard residential booking typically provides.
Full and partial packing options are available. One nuance to note upfront: packing materials at AmeriSafe are sold separately through the company's moving supplies section rather than automatically bundled into packing service quotes. If you expect boxes and wrapping materials to be included in your packing estimate, confirm this in writing before your move date. Specialty crating for fragile or high-value items is available through the specialty services program.
Climate-controlled short-term and long-term storage is available in Florida facilities. Storage can be bundled with a relocation or booked independently. Pricing is vault-based. One scenario to clarify upfront: if there is a delay between pickup and delivery for a long-distance move, your belongings may be placed in storage at an additional cost not included in the original quote. Get the storage-in-transit policy and pricing in writing before you sign.
Specialty moving is one of AmeriSafe's stronger areas. Through its network of certified partners, the company arranges moves for fine art, pool tables, pianos, automobiles (open and enclosed transport), military personnel, seniors, and students. White-glove handling is available for high-value items. If you are moving a specialty item, ask specifically whether the assigned carrier holds the relevant certification for that type of item; not all partner carriers in the network hold the same credentials.
AmeriSafe's opening quotes are frequently competitive. As a broker, the company can shop rates across its carrier network and present attractive initial numbers.
To give potential customers a better sense of what to expect, typical local moves with AmeriSafe in Florida often start at $500 to $1,200 for a one-bedroom or small apartment. They can range from $1,000 to $2,500 for larger homes, depending on the move's size and logistics.
Long-distance moves, such as a two- to three-bedroom household from Florida to the Northeast, may range anywhere from $3,000 to $7,000 or more, with large multi-bedroom moves or specialty services costing upwards of $8,000, based on factors like inventory, distance, time of year, and chosen service level.
The documented concern is whether those numbers survive the move itself. Pricing complaints cluster around a handful of specific mechanisms: shipment reweighs that come in higher than the original estimate, bulky item surcharges for large furniture or appliances, long-carry fees for stairs and extended driveways, and shuttle fees when a semi-truck cannot access a residential street.
Remember that the difference between a binding and non-binding estimate is significant. A binding estimate locks your price regardless of actual shipment weight. A non-binding estimate can increase after reweighing. Always request a binding estimate and verify in writing whether your carrier will honor it before paying any deposit.
Moving costs vary more than most people expect. The best way to know what your move will actually cost is to get a real quote. It takes two minutes.
AmeriSafe takes a hands-on approach to customer service, assigning a dedicated move coordinator to every job. Your coordinator serves as your single point of contact from the initial quote through final delivery, a structure that reduces the communication gaps that frustrate customers with less organized movers. The company maintains separate phone lines for sales and customer support, ensuring the right team handles the right questions.
Overall Communication: 4/5
Pre-Move Responsiveness: 5/5
Move-Day Coordination: 4/5
Claims Handling: 3/5
Post-Move Follow-Up: 4/5
Pre-move and move-day communication are consistently cited as strengths in positive customer reviews. Customers frequently highlight coordinators who stay in regular contact, answer questions quickly, and proactively manage logistics on moving day. For moves where AmeriSafe is working with a partner carrier, the coordinator serves as the bridge between the customer and the crew, handling escalations so the customer does not have to navigate multiple points of contact on their own.
One area where AmeriSafe, like most movers, has room for improvement is claims handling. The federally required minimum coverage is $0.60 per pound per item, which may not fully reflect the value of higher-end belongings. For customers with valuable furniture, artwork, or electronics, purchasing additional valuation coverage is a worthwhile investment and can be arranged at the time of booking. Ask your coordinator about full-value protection options when you receive your initial quote.
How to Reach AmeriSafe
Note: AmeriSafe holds a B rating with the Better Business Bureau and is not currently accredited by the BBB. The BBB's complaint volume for AmeriSafe reflects a mix of issues, many of which are tied to interactions with third-party carriers during long-distance moves rather than to AmeriSafe's direct operations. It is worth reading individual complaints in context, as a company's response to issues often tells you as much as the complaint itself.
AmeriSafe Moving Services is a well-rounded, FMCSA-licensed mover with the infrastructure, service breadth, and coordinator model to handle a wide variety of moves from a local apartment relocation in Florida to a full cross-country household move. Its dual carrier-and-broker status gives it flexibility and nationwide reach that many competitors cannot match. Its specialty services program makes it a genuine option for customers with more complex relocation needs.
As with any moving company that operates at scale and coordinates with a network of carriers, the experience can vary depending on your route, the assigned crew, and how thoroughly you set expectations at booking. The customers who tend to have the best experiences with AmeriSafe are those who request a binding estimate, confirm the details of their inventory upfront, and stay in regular contact with their coordinator in the days leading up to the move. Going in prepared makes a meaningful difference.
If you are looking for a mover with a broad service offering, competitive pricing, and a dedicated coordinator structure, AmeriSafe is a strong contender worth getting a quote from. Compare it against other top-rated companies to find the best combination of price and service for your specific move.
Best for: Local and regional Florida moves, straightforward household relocations with standard inventory, and customers with flexible delivery timelines.
Not ideal for: Long-distance moves with high-value or specialty items, budget-conscious customers who need pricing certainty, or anyone moving against a hard deadline.
Things to know going in: Request a binding estimate for pricing certainty, confirm coordinator details before move day, and ask about valuation coverage options if you have high-value items.
Category |
Score / Status |
|---|---|
Overall Rating | 4.2 / 5 |
FMCSA License | Active – DOT 3341650 / MC 01066696 |
BBB Status | B Rating – Not Accredited |
Pricing Transparency | Request a binding estimate for price certainty |
Service Range | One of the broadest menus available |
Customer Service | Dedicated sales and support lines; coordinator assigned per move |
Cancellation Policy | 72-hour window for full deposit refund |
Headquarters | Boynton Beach, FL, serves all 50 states |
AmeriSafe is one of the most popular full-service movers in the country for a reason. Get your free quote today and see why; no commitment required.
See how AmeriSafe stacks up against other movers we have reviewed:
Moving.co evaluates every moving company using a consistent, weighted scoring framework built around what matters most to customers planning a relocation. Our ratings are built from FMCSA license verification, independent review analysis across multiple platforms, mystery shopping, and direct evaluation of pricing practices, contract terms, and customer service responsiveness.
Category |
Weight |
What We Evaluated |
|---|---|---|
Licensing and Insurance | 20% | FMCSA DOT/MC verification, carrier vs. broker status, insurance confirmation |
Pricing Transparency | 20% | Binding vs. non-binding estimates, fee disclosure, and cancellation policy review |
Customer Reviews | 20% | Aggregated from BBB, ConsumerAffairs, Google, and independent review platforms |
Service Range | 15% | Breadth of services, specialty capabilities, geographic coverage |
Customer Service | 15% | Responsiveness, communication quality, coordinator availability, and claims process |
Additional Features | 10% | Online tools, storage options, packing supplies, senior and military programs |
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